mayora88 Platform Privacy Notice

This page describes what we collect when you use mayora88 on Android, iOS, or browser, and how we keep that data protected. When you install our app or access mayora88 through a mobile browser in Jakarta, Surabaya, Bandung, Medan, or Semarang, we collect certain information to operate our platform securely and comply with local law.

We do not sell your data to marketing companies or advertisers. We share information only with payment processors (to handle DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers), compliance teams, and law enforcement if required. This notice explains our practices in plain language so you understand what happens to your information on mayora88.

Your privacy is important to us. We use encryption, access controls, and regular security reviews to protect your account.

What we collect on mayora88

When you register with mayora88, we collect your email address, phone number, full name, and date of birth. These details let us create your account, send notifications, and verify your identity.

For identity verification (KYC), we ask for a government-issued ID (passport, national ID, or driver's license) and a recent selfie. We collect this information to confirm you are who you say you are and to meet regulatory requirements in the jurisdictions where we operate.

We collect behavioral data: which games you play, how long you spend on each category (sportsbook, live-dealer, slots), and your betting or gaming history. We use this information to improve our platform, detect problem patterns, and comply with responsible-service obligations where required by law.

When you use mayora88 on your phone or browser, we log your device type (Android, iOS), IP address, and approximate location. We use this data to prevent unauthorized access and flag unusual activity (e.g., logins from unexpected countries).

How we use your data on mayora88

We use your information for these purposes:

• Account operation. We store your email, phone, and identity verification documents so we can authenticate you, manage your balance, and settle your bets or game outcomes.
• Payment processing. We share your name and payment details with e-wallet providers and banks to deposit or withdraw funds. These third parties process payments but do not store data on mayora88's behalf.
• Compliance and fraud prevention. We review your account and transactions to detect money laundering, underage access, or regulatory violations. We may suspend your account if we detect suspicious activity.
• Platform improvement. We analyze aggregated, anonymized data (e.g., "X% of members play live blackjack") to improve game selection, interface design, and app performance.
• Legal obligations. We retain records and may share data with law enforcement or regulatory bodies if required by court order or local law.

We do not use your data for marketing emails, promotional calls, or third-party advertising unless you opt in.

Third parties who access your mayora88 data

We also use cloud hosting providers to store our servers. Our servers may sit outside your jurisdiction (e.g., in Singapore or another regional hub). Data stored in the cloud is encrypted; these providers cannot read your personal information.

Our compliance team may work with third-party auditors to review our security practices. These auditors sign confidentiality agreements and access only anonymized or aggregated data.

We do not sell, rent, or share your personal data with marketers, advertisers, or data brokers. We never share your password or payment method with anyone.

How long we keep your data

We retain your identity verification documents (ID copy, selfie) for as long as your mayora88 account is active and for 12 months after you close it, to comply with regulatory requirements and resolve any disputes.

We keep transaction records (deposits, withdrawals, bets, gaming activity) for a minimum of five years to meet legal obligations around money laundering prevention and tax reporting.

If you request account deletion, we anonymize personal data (remove your name, email, phone) but retain transaction records in aggregated form for compliance. This ensures we can still prove we operated fairly and securely, while protecting your privacy.

Our security practices on mayora88

We encrypt all data in transit (from your phone or browser to our servers) using HTTPS and TLS protocols. We encrypt sensitive data at rest (stored on our servers) using AES-256 encryption. We limit employee access to personal data—only staff involved in account verification, payments, or compliance can view your information.

We require all mayora88 users to set a strong password (at least 12 characters with mixed types). We strongly recommend enabling two-factor authentication (2FA). With 2FA, you confirm login with a code sent to your phone, preventing unauthorized access even if someone obtains your password.

We conduct regular security audits and penetration tests to identify vulnerabilities. If we discover a security breach affecting mayora88 members' data, we notify affected users within 72 hours and describe steps we took to remediate.

Your rights regarding your mayora88 data

You have the right to request a copy of all personal data we hold about you. You can ask us to correct inaccurate information (e.g., if your name is misspelled in our records). You can request deletion of your data, subject to legal retention obligations.

To exercise these rights, contact our support team (available in English) and describe your request. We respond within 30 days. Some requests may take longer if we need to coordinate with payment providers or compliance teams.

You can opt out of non-essential communications (e.g., promotional emails about new games or tournaments) by updating your notification preferences in your mayora88 account settings.

Cookies and tracking on mayora88

Our website and app use cookies (small files stored on your device) to maintain your login session, remember your preferences, and track how you use mayora88. These are functional cookies—essential to platform operation. We do not use tracking cookies to follow your activity across other websites.

You can clear cookies from your browser settings, but this may log you out of mayora88 and reset your preferences.

Updates to this privacy notice

We update this notice periodically to reflect regulatory changes, platform improvements, or new data practices. We notify members of material changes via email or in-app notification. Continued use of mayora88 after a privacy update indicates your acceptance of the revised notice.

Questions about mayora88 privacy

If you have questions about how we handle your data, how to request a copy of your information, or how to exercise your privacy rights, our support team is available in English. You can reach us via in-app chat, email, or phone during local business hours.

During major events (Liga 1 season, Piala AFF tournaments) or holidays (Idul Fitri, Idul Adha, Imlek, Nyepi), our support team may experience higher volume, so responses may take slightly longer than usual.

We take data privacy seriously and are committed to transparency. This notice reflects our actual practices on mayora88, not marketing claims. Your trust is foundational to how we operate.